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Section:  Marketing, Advertising, PR   Vacancy 1190

Post:Village law firm full time Help Desk Analyst / Desktop Support Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:
Village law firm full time Help Desk Analyst / Desktop Support position.



Monday – Friday 2PM-10PM

Salary - $35,000 - $40,000



The Help Desk Analyst / Desktop Support performs a variety of technical and customer service duties in providing users with solving or coordinating problem resolution. He/she serves as key contact for on-site and remote users for hardware and software problems and inquiries as well as installations of new equipment.



Excellent customer service skills or any equivalent combination of education and experience; ability to establish and maintain outstanding relations with customers and users.



Must have knowledge of Microsoft XP Professional, Office Professional 2003, Office 2007 a plus. Basic Windows 2003 administrative functions, such as, creating user accounts, and networking (TCP/IP) protocols. Strong troubleshooting skills in a windows environment.





Duties:

- Provide tech support to end users

- Perform software installs and updates

- Maintain accurate documentation

- Set up PCs, printers, peripherals and networking equipment

- Provide on-site troubleshooting, training and tech support at the desktop level

- Assist senior technicians with network deployment projects



Requirements:

- Solid PC troubleshooting skills

- Strong skills in use of Microsoft Office applications, including Outlook

- Solid skills in other common business applications

- Understanding of network configuration at the desktop level

- Good communication skills for end-user training and tutorial

- Solid PC hardware, software and Windows operating system knowledge



- Must be able to lift/move pc`s, monitors, printers and other related equipment

- A+ and/or Network+ certifications a plus











Compensation: $35,000 - $40,000

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.




Contact information
Employer: Татьяна
Email:
Phone: 4928161
Publication date: 2009-10-20 19:05:56

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